Q4 just exposed every leak in your digital funnel. Ready to fix it for Q1 2027?

(NOW BOOKING Q1 2027)
Q4 shows you where your site, your customer journey and your workflows fall short. Our books are open for Q1 2027.
(THE STANDARD, MEASURED)
37%
Average uplift in conversion
92%+
Client retention
15+
Years of commerce craft
WHAT
PEAK

EXPOSES.
Every November, the same questions come up. Peak shows where the platform, the journey and the relationship fall short.
(WHAT Q4 SHOWED YOU)
The site slowed down when it mattered most.
Traffic peaked and performance didn’t hold up. Every second of load time cost conversion at the moment it counted.
A simple change took a week.
The promotion needed to move and the platform couldn’t. A setup your team can’t change quickly costs you most in peak.
Conversion dipped just as traffic peaked.
A journey that converts fine in March can leak in November. Peak shows you exactly where.
Your agency didn’t see it coming.
Slow responses and no early warning. Peak is when you find out whether you have the right people around you.
(WHY JANUARY)
The quietest point in the year is the right time to rebuild.
Traffic settles, budgets reset and we all have time to think. Start in Q1 and there is the opportunity to plan, build, launch, iterate and settle in well before the next peak.
(JAN–FEB)
(MAR–MAY)
(JUN–JUL)
(AUG–OCT)
(NOV)
(STRATEGY. SYSTEMS. EXPERIENCE)

Digital strategy
Digital transformation
Commerce strategy
AI strategy
UX & Information Architecture
Technical strategy
Brand & Storytelling
Content Strategy
Creative strategy
Retail strategy
Campaign strategy
(STRATEGY. SYSTEMS. EXPERIENCE)

Brand systems
Design systems
Commerce platforms
Shopify & Shopify Plus
Craft CMS
Headless commerce
CMS Architecture
Integrations
CRM

Creative direction
UX & UI design
Website design
Brand & product expression
Ecommerce design
Campaign creation
Website development
Motion & animation
Conversion rate optimisation
For brands with a desire for more. The scale changes, the expectation of the work does not. If the work needs the thinking as well as the making, we should talk.
(WE WORK WITH)
Shopify brands
Complex businesses
In-house teams
Brands planning 2027
(NOT FOR)
Theme installs
Quick reskins
One-off campaigns
Production lines
(THE PEAK REVIEW)

Book a 60-minute Peak Review. Bring your numbers and the problems you hit. A senior strategist and a senior engineer will give you an honest read on what held you back and what to fix first.
You’ll leave with a short written summary. No obligation, and no pitch deck.
Book your Peak Review
(FAQS)
When could we start?
We are booking projects and retainers starting January to March 2027. Speak to us early to secure a January start.
Do we have to replatform?
No. Sometimes the right answer is a rebuild. Often it’s a focused set of fixes to the journey, performance or tooling. The Peak Review will tell you which.
Can you work alongside our current team?
Yes. We work with in-house teams and other specialists regularly.
What does it cost?
Every brand is different. After the Peak Review we’ll give you a clear scope and a fixed price or retainer proposal.